FAQ
If you have other questions please use the Contact Us link in the navigation bar, and select Webmaster, or other category.

  • chevron_rightHow do I know if there is new content on the website?
    On the Home page in the bottom right is a box with a link to "What's New on the Site"
  • chevron_rightHow do I learn about meetings and other announcements?
    Announcements are posted on the Website Message Board, and also in the Monthly Newsletter(SON)
    Also, you will be able to subscribe to notifications when posted. We believe that this capability will be a significant aid to communications in our Community.
     
  • chevron_rightIs Soliciting allowed in Seven Oaks?
    It is unlawful for ANY person to ring the doorbell of a residence, rap or knock on any door, or create any sound in a manner calculated to attract attention for the purpose of engaging in activity as a solicitor or interviewer if the occupants have posted on the premises "no solicitors", "no soliciting", "no solicitors or peddlers" or any similar language clearly denying invitation and entry to solicitors (San Diego Municipal Code 33.1409).
     
    Select here to view the San Diego Regulations for Solicitors.
55+ Rules
Architectural Guidelines
  • chevron_rightHow do I decide if I need to complete an architectural change form?
    The application form for Architectural Modification is available on this website under Governance / Forms.
    The form provides instructions on categories where a form is required, and if you need neighbor signatures.
     
    Also, the Architectural Office in the Community Center is open in the mornings on Monday to Thursday, where you can get advice.
Community Center
Membership
  • chevron_rightHow do I register for access to password protected content?
    In the top right of the screen click on the Register link.
    You will be asked to add some profile information and your email address.
     
    In future releases of the website we will be posting material that is only available to registered users.
  • chevron_rightIs the website secure?
    Seven Oaks utilizes the services of a professional organization to manage the infrastructure for the web site - see https://www.hoa-sites.com/.
    The infrastructure is located within a secure data center managed by Rackspace - see https://www.rackspace.com
    Currently Seven Oaks does not collect credit card transactions, but if that service were added then that is provided by WePay or PayPal, both of which are PCI compliant.
     
    The Seven Oaks website policy is not to store sensitive personal information on the Seven Oaks website. Also, we do not store confidential information such as Architectural Committee complaints or Board of Directors executive session content.
     
    Certain information, such as budget, financial reports, minutes of open Board meetings are available on the website, and are protected behind member registration processes, that require residents to register and use unique usernames and passwords. User passwords are stored in an encrypted manner as hashed and salted.
     
    To view the Seven Oaks privacy policy please visit this link.
  • chevron_rightPrivacy - what happens to my contact details when I sign up?
    Your contact information is never shared with any outside organization for marketing purposes.
    By signing up you will be able to access pages on the website that are only available to registered users.
New Resident