Seven Oaks Community Center, Inc.

How do I know if there is new content on the website?

On the Home page in the bottom right is a box with a link to "What's New on the Site"
How do I learn about meetings and other announcements?

Announcements are posted on the Website Under the Topic News & Updates, and also in the Monthly Newsletter(SON)
Is Soliciting allowed in Seven Oaks?

It is unlawful for ANY person to ring the doorbell of a residence, rap or knock on any door, or create any sound in a manner calculated to attract attention for the purpose of engaging in activity as a solicitor or interviewer if the occupants have posted on the premises "no solicitors", "no soliciting", "no solicitors or peddlers" or any similar language clearly denying invitation and entry to solicitors (San Diego Municipal Code 33.1409).

Select here to view the San Diego Regulations for Solicitors.

55+ Rules

What are the exceptions to the 55+ rules? What about children, grandchildren and invited guests?

The CC&R's state, "Persons under 45 years of age may reside in Seven Oaks for periods of time which total no more than 60 days per year."
How old do you have to be to live in Seven Oaks?

At least one resident must be 55+ to live in the Seven Oaks community and all other residents must be at least 45 years of age or qualify under one of the exceptions.
What are the exceptions to the age restrictions?
Those who can provide proof that they qualify under one of the below exceptions can be of any age and still reside in Seven Oaks, however, they would still need to be at least 18 years of age to have access into the Center:
- A full-time caregiver for the senior
- A disabled child or grandchild of the senior
- Primary economic supporter of the senior
- A spouse of the senior
How old must you be to buy into Seven Oaks?

There are no age restrictions set by Seven Oaks on the age qualification to purchase.
Where can I read more about the 55+ rules?

Please visit the Seven Oaks Governing Documents page, here, and select CC&Rs, and you will read the relevant section in clause #12 "Age Restrictions"

You can also find the relevant California Civil Code section at this link

http://housing.org/wp-content/uploads/2015/06/SeniorHousingStatute.pdf

Architectural Guidelines

How do I decide if I need to complete an architectural change form?

The application form for Architectural Modification is available on this website under Forms.

The form provides instructions on categories where a form is required, and if you need neighbor signatures.

Also, the Architectural Office in the Community Center is open in the mornings on Monday to Thursday, where you can get advice.

Community Center

Are Guest allowed in the Community Center

Guests must be 18 Years or older to be allowed into the Community Center
Are there fees associated with using our Facilities

These fees shall apply to any non-Centered sponsored event or any fee-for-service. Please select here for the associated costs for use of Facilities.
How do I access the Community Center

You need to purchase an access card ($10) or fob ($15) to enter the Community Center.
I don’t plan on using the Community Center, can I opt-out of paying the annual assessment?

No, the annual assessment is mandatory for all owners as defined within your governing documents.
Is there WiFi Access at the Community Center

WiFi Access is available for members and guests. Please select 7OaksGuest as your network name and the password is Guest1234
What does the annual assessment pay for?

The annual assessments cover the care, upkeep, and management of the Community Center.

Membership

How do I find my account number?

If you have the white, flat access card to enter the community center, your account number should be written on it.

Select here to find your Account #. For Windows CNTL F to open the search window. Type your address to find your account #
How do I register for access to password protected content?

In the top right of the screen click on the Register link.

You will be asked to add some profile information and your email address.

In future releases of the website we will be posting material that is only available to registered users.
Is the website secure?

Seven Oaks utilizes the services of a professional organization to manage the infrastructure for the web site - see https://www.hoa-sites.com/.

The infrastructure is located within a secure data center managed by Rackspace - see https://www.rackspace.com

Currently Seven Oaks does not collect credit card transactions, but if that service were added then that is provided by WePay or PayPal, both of which are PCI compliant.

The Seven Oaks website policy is not to store sensitive personal information on the Seven Oaks website. Also, we do not store confidential information such as Architectural Committee complaints or Board of Directors executive session content.

Certain information, such as budget, financial reports, minutes of open Board meetings are available on the website, and are protected behind member registration processes, that require residents to register and use unique usernames and passwords. User passwords are stored in an encrypted manner as hashed and salted.

To view the Seven Oaks privacy policy please visit this link.
Privacy - what happens to my contact details when I sign up?

Your contact information is never shared with any outside organization for marketing purposes.

By signing up you will be able to access pages on the website that are only available to registered users.

New Resident

I am new to the community, how do I get access to the Community Center?

Please visit the office during business hours.
Why do I need to show proof of age?

Seven Oaks Community is a registered 55+ community, as such we are required to collect and provide proof that our residents comply with the age requirements.

The federal guide that all adult communities should have and follow is the Federal Register Part IV, HUD 24 CFR Part 100, April 2, 1999 and can be downloaded at: http://www.hud.gov/offices/fheo/library/hopa_final.pdf.

It requires that the board must conduct a census. It requires that all homes must have one person 55 years or older complete an affidavit and show proof of age. This affidavit must be retained as official records by the association.

If the records are not maintained, then the community will lose their 55+ rights and may be required to pay a fine.

RB Woodcrafters Sharpening Service

How can you be reached in the off hours?

Call the Seven Oaks Office at 858-487-4058. If they don't have an answer to your questions, they will forward your inquiries to us.
How long does the process take?

If there isn't a lot of work, you can sometimes wait. If there is a backlog, we will call you when your order is ready. Generally, most orders are finished within a day.
How often do you provide sharpening services?

The second Saturday of each month, 9:30 a.m. to 3:30 p.m.
What happens if I cannot get back before closing to pick up my items?

We will make arrangements with you for one of our members to meet you here to give you your items.
What if you are not satisfied by our work?

We stand by our work, should you not be satisfied, please come back for a FREE re-sharpening.
Why do serrated-blade knives cost more to sharpen?

Serrated-blade knives must be done entirely by hand.
Why do some garden tools cost more to sharpen?

To properly sharpen some cutting surfaces, a particular tool must be disassembled. The tool will be burnished to remove rust and hardened tree sap before sharpening. After sharpening, the tool is reassembled and adjusted to the optimum clearance between cutting surfaces, and the bare metal is treated with a rust-preventative spray.
Why don't you sharpen hand saws?

We do not have the proper jigs, nor do we possess the special skills to sharpen saws.

Reserve Study

What is the Definition of “Fully Funded”?

The definition of 100% funding is confusing to many people. If the reserve study states that you need to replace your community centers roof in ten years at a cost of $100,000, "fully funded" does not mean that you have $100,000 today. It means that you have $10,000 in the bank this year, $20,000 next year, $30,000 the following year, and so on until you have $100,000 on the 10th year when the roof is scheduled for replacement. The actual annual contribution for roofs would not be exactly $10,000 since reserve studies take into account inflation, interest earned and other factors that will change from year to year. As a result, the true contribution will fluctuate around the $10,000 figure.
What is a Funding Plan and is it required?

The funding plan is annually disclosed to the membership in the year-end budgeting process.

All associations, regardless of size, are required to prepare a reserve study (Civ. Code §5550).
What is a Reserve Fund

The purpose of a reserve fund is to set aside monies to repair, replace, restore, or maintain the major common area components. (Civ. Code §5510(b); §5565(b)(1).).

Note, Reserve Funds cannot be used for new items and capital improvements, just for the maintenance and replacement of the component.

A reserve study is a list of the major common area components with an estimate of their remaining useful life.

Annual update allocations are only projections and subject to revision annually as roofs, boilers, etc. wear out at their own rates. As a result, boards must review the reserve study, or cause it to be reviewed, annually and implement appropriate adjustments to the reserve account requirements. (Civ. Code §5550(a).)

Reserves and reserve studies are also required for FHA backed mortgages.
What is our current Percentage Funded in the Reserve Fund , and why does it matter?

Our Association's current Percentage Funded is 42.8%. This figure is in the low range of Associations within California, as referenced by the California Association of Community Managers, Inc. Statistics suggest that if the percentage falls below 30% then there is the potential for an unanticipated expense or an expense that happens earlier than anticipated, resulting in the possible need for a special assessment. Good management and funding of the Reserve Fund aims to avoid the risk of a special assessment.
What is the Reserve Study?

A reserve company retained by the Board identifies all major common area components, the cost to repair/replace them, and their remaining life span.

Seven Oaks uses Association Reserves as the assessor.

A full study is conducted at least once every 3 years, where the assessor visits the property to audit and assess the condition of the components. Then, each of the next 2 years an update is provided based on actual replacements, and any maintenance conducted on the item.
Why contribute to the Reserves? (I don’t plan to live here, so why do I need to contribute?

Fairness, Responsibility and Legislative requirements.
While the repair or replacement expense of a Reserve component may only occur every few years. Future owners should not be forced to pay for something current owners “used up”. The primary job of a Board member is to maintain and protect the assets of the corporation. With deterioration occurring on a daily basis, the corporation’s assets are dropping in value if offsetting contributions to Reserves are not being set aside. Board members expose themselves to serious liability when they fail to act in the Association’s best interests. It’s a legal requirement in the State of California to have Reserves and a Plan to fund the Reserves.